Professional: Full Feature PBX functionality for $29.95/Month/Line. In addition, you will benefit from Canada wide unlimited long distance and the low rate of $0.02/min for long distance to the U.S.
- > Auto Attendant Schedule
- > Customizable guidance file
- > Multiple Auto Attendants
- > Busy/No Answer Call Forwarding
- > Conditonal Call Forwarding (Call Filtering)
- > Unconditional Call Forwarding
- > Call Forwarding Schedule
- > Attended Transfer
- > Blind Transfer
- > Intercom Transfer
- > Transfer to voicemail
- > Choice of Music or Personalized Recordings while client is on hold.
- > Default Greetings
- > Customizable Greetings
- > Name Recording
- > Voicemail Forwarding to email
- > Scheduled/Instant Conference
- > Convene Conference
- > Invite attendee
- > Multiple conference rooms
- > Automatic Monitoring
- > Supervising mode
- > Tutor mode
- > Silent Monitoring
Call Pick up
- > Call Pick up
- > Call Pick up group
Find Me/Follow Me
- > Allows you to automatically forward incoming calls to any phone number, sequence of phone numbers or ring to multiple numbers simultaneously.
- > Call screening feature can also be used to give the receiving party the option to accept the call or redirect it to voice mail.
Add/Remove Forward Destination
Ringer Time Settings
- > The ring time length is applied to the destination number.
- > When the specified time is reached (e.g.,after 20 seconds of ring time), incoming calls will be forwarded to the next destination number of your choice.
- > This can be repeated indefinitely.
- > Have inbound calls ring simultaneously at all extensions
- > Round-Robin or Top-Down functionality available.
- > Park multiple calls at multiple extensions without tying up necessary extensions.
- > Parked calls can then be picked up from any extension.
- With Call Queuing, rather than getting a busy signal, your customers are answered automatically and held in a queue for the next available representative.
- Continuous Call Recording for Training Purposes or Quality Control.
- > Global Call Scheduling
- > Personalized Call Scheduling
Realtime Call Status View
- > View real time call activity through the client dashboard.
Call Log/Call History
- > Up to the minute call history.
- > Monitor the status of all calls and the various responses.