![](https://dynamiccallsolutions.ca/wp-content/uploads/2019/09/idx-slider-img2-1024x473.jpg)
How to integrate DCS PBX with Zoho :
Step1:
Click on Zoho Menu, then click on “Sign in with Zoho administrator’s account to integrate” to enable the integration.
![](https://dynamiccallsolutions.ca/wp-content/uploads/2021/05/step-1.png)
Step2. Enable Zoho for Users
One you have accepted the integration; you need to enable Zoho for individual users. To do this, click on Extensions, click the user and go to Zoho Telephony.
![](https://dynamiccallsolutions.ca/wp-content/uploads/2021/05/step-2.png)
Enter the Zoho User ID or email address and hit Save.
DCS PBX only uses the [Phone 1] settings for zoho integration. At each extension menu > [Phones], Keep blank at the Phone ID field in [Phone 2] -[Phone 4] section (Default Setting).
![](https://dynamiccallsolutions.ca/wp-content/uploads/2021/05/step-3.png)
Optional Setting 3. Use DCS Phone / Web Phone
In the case that extension users use DCS Phone or Web Phone with Zoho products, select the “Web Phone” at [Phones] > [Phone 1] > [type] in each extension user menu.
![](https://dynamiccallsolutions.ca/wp-content/uploads/2021/05/step-4.png)
Also, at their DCS Phone or Web Phone’s connection profile page, select “Phone 1”
![Zoho telephony integration](https://dynamiccallsolutions.ca/wp-content/uploads/2021/05/step-5.png)