Dialing 911 & Reaching Emergency Response Services
911 SERVICE
You may use Dynamic Call Solutions Services to reach emergency response services by dialing 911.
Calls you make using Dynamic Call Solutions Service will be routed to the national call center where a trained agent will assist you in reaching the proper PSAP. You will need to provide your location.
Because Dynamic Call Solutions Service operates differently than traditional 911 service, there are circumstances under which 911 may not be available or may be in some way limited in comparison to traditional 911 service.
Such circumstances include:
Internet connection failure: If the connection to the Internet over which your Dynamic Call Solution Service is provided were interrupted, you would not have access to Dynamic Call Solutions Service during that interruption and therefore would not have access to 911 service during that interruption.
Loss of electrical power: Unless you have a backup system to power both your Internet connection and any device that you use to access your Dynamic Call Solutions Service, you will not have phone service or 911 service during any power outage. Because access to Dynamic Call Solutions Service via any battery powered device requires an Internet connection, 911 service will not be available unless you have a backup system to power your Internet connection even if your device can still operate using battery power.
NOTIFICATION
You agree to inform all business colleagues, household residents, guests and other third persons who may be present at the physical location where you utilize Dynamic Call Solutions Service of the circumstances under which 911 may not be available or may be in some way limited in comparison to traditional 911 service.
Dynamic Call Solutions will provide subscribers to its Dynamic Call Solutions Service with stickers warning that “Dynamic Call Solutions 911 Service is different than traditional telephone 911 services. Before dialling 9-1-1 make sure you know your address/location. 9-1-1 service will not be available if there is a power failure or service outage. For more details visit www.dynamiccallsolutions.ca by including stickers with any Dynamic Call Solutions VoIP equipment and/or by mailing stickers to subscribers upon service initiation. It is your responsibility to place these stickers on the equipment you use to access Dynamic Call Solutions Service.
DISCLAIMER OF 911 LIABILITY
Dynamic Call Solutions disclaims all responsibility for the conduct of PSAPs and all other third parties involved in the provision of emergency response services. Dynamic Call Solutions does not have any control over PSAPs and is therefore not responsible for whether they answer 911 calls made using Dynamic Call Solutions Service, how they answer these calls, or how they handle these calls.
Dynamic Call Solutions relies on third parties to assist it in the provision of 911 service, and disclaims any and all liability for acts or omissions by third parties in the provision of Dynamic Call Solutions 911 Service.
Neither Dynamic Call Solutions nor its officers or employees may be held liable for any claim, damage, or loss (including, without limitation, attorneys’ fees) by, or on behalf of, you or any third-party user of Dynamic Call Solutions 911 Service.
WAIVER OF CLAIMS
You waive all claims or causes of action arising from or relating to Dynamic Call Solutions’ provision of 911 service unless the claims or causes of action arise from Dynamic Call Solutions\' gross negligence, recklessness, or willful misconduct.
You waive all claims and causes of action arising from or relating to the provision of 911 services by Dynamic Call Solutions\' and third-party suppliers.
